Terms of use

1. Who we are and what these terms apply to

Veesie is a service of Manon BV (trading as ClickForest), Zwarte Leeuwstraat 78A, 2820 Bonheiden, Belgium, company number BE 0549.803.522. In these terms, 'Veesie', 'we' or 'us' refer to Manon BV, and 'you' or 'the customer' to the natural or legal person who creates an account or uses the service.

Where these terms distinguish between a consumer (a natural person acting for purposes outside their trade, business, craft or profession) and a business customer, that distinction applies as indicated each time. Mandatory provisions of consumer law take precedence over these terms in any case.

By creating an account or using Veesie, you agree to these terms and to our privacy policy. If you do not agree, do not use the service.

2. The service

Veesie is a GEO monitoring service (Generative Engine Optimization). We measure and analyze how your brand and your competitors' brands appear in AI search assistants like ChatGPT, Claude, Gemini and Perplexity. The service generates scores, mentions, sentiment and recommendations based on automated queries to those AI models.

Veesie is a tool for insight and optimization. We give no guarantee about your findability, ranking or mention in any AI system (see article 10).

3. Account and early access

• You are responsible for the accuracy of your account data and for keeping your login credentials confidential.
• During the early-access phase, registration is only possible with a valid invite code.
• You do not share your account with third parties outside your own organization and do not transfer it without our consent.
• You are at least 18 years old and, if you act on behalf of a company, authorized to bind that company.

4. Subscriptions, prices and payment

• The current plans, limits and prices are on our pricing page. Prices are in euros and exclusive of VAT, unless stated otherwise.
• Paid subscriptions run via Stripe. By taking out a paid plan you authorize us to collect the agreed amounts via Stripe.
• Subscriptions are billed in advance per chosen period (monthly or yearly) and renew automatically for the same period until you cancel.
• In case of non-payment we may suspend access to (parts of) the service.

5. Free trial

• Veesie offers a free trial. The duration and conditions are stated at sign-up and on the pricing page.
• To prevent abuse we store an irreversible hash of your email address, so that the same address cannot repeatedly start a new free trial. See article 5 of our privacy policy.
• After the trial ends, your access is limited unless you choose a paid plan.

6. Right of withdrawal for consumers

If you are a consumer, you in principle have the right to withdraw from the agreement within 14 calendar days of concluding it, free of charge and without giving a reason.

Veesie is a digital service delivered immediately after purchase. By expressly requesting at purchase that we begin delivery immediately and confirming that you thereby lose your right of withdrawal once the service is fully performed, you consent to this. To the extent that the service has not yet been fully performed at the time of withdrawal, your right of withdrawal remains and we refund a proportionate part. To withdraw, an unambiguous notice via hello@veesie.com suffices.

This article does not apply to business customers.

7. Cancellation and termination

• You can cancel your subscription at any time. The cancellation takes effect at the end of the current, already-paid period. Amounts already paid are not refunded pro rata, unless mandatory law provides otherwise.
• You can delete your account and all associated data yourself via Settings.
• We may suspend or terminate your account in case of breach of these terms, abuse or non-payment. For serious breaches this can be with immediate effect.

8. Acceptable use

You agree not to use Veesie to:

• overload, circumvent or abuse the service or our infrastructure (or that of our suppliers), including automated access beyond the offered features, scraping, or circumventing limits;
• infringe the rights of third parties or applicable law;
• enter third-party personal data into your prompts or brand data without a valid legal basis;
• resell or white-label the service outside the plans that expressly allow this.

We may apply reasonable technical limits (such as the number of sites, prompts and AI actions per plan) and restrict your use on suspicion of abuse.

9. Indemnification

To the extent permitted by law, you indemnify and hold us harmless for third-party claims, damages, costs and fines arising from:

• your breach of these terms or of applicable law;
• content, brands, prompts or websites you enter that infringe the rights of third parties;
• personal data you enter into the service without a valid legal basis.

This indemnification does not apply to the extent the claim results from our own intent or gross negligence, and does not affect the mandatory rights of consumers.

10. Nature of AI results and no professional advice

Veesie is provided 'as is' and 'as available'. To the extent permitted by law, we give no implied warranties about fitness for a particular purpose or uninterrupted operation. The results constitute no professional, legal, tax or marketing advice; for decisions with impact we recommend your own verification or professional advice. Towards consumers, this does not affect the statutory conformity guarantee.

11. Availability, maintenance and force majeure

• We aim for high availability, but during the early-access phase we offer the service on a 'best effort' basis, without a guaranteed service level (SLA).
• We may add, change or discontinue features. For material, adverse changes to a paid plan we notify you in advance.
• Maintenance, updates or outages may cause temporary interruptions.

We are not liable for failures due to force majeure or circumstances beyond our reasonable control, including outages or changes at external suppliers (such as Cloudflare, Supabase or the AI providers), internet or power outages, cyberattacks and government measures. In case of prolonged force majeure, either party may terminate the agreement.

12. Intellectual property

• All intellectual property rights in Veesie (the software, the design, the brands and the compiled analyses) belong to Manon BV or its licensors.
• You retain the rights to the data you enter yourself (such as your brands, prompts and website). You grant us a limited license to process that data to deliver the service.
• The results that Veesie generates for you may be used freely within your own organization and for your clients.

13. Your data and privacy

How we process personal data is set out in our privacy policy. You can read our security measures on the security page.

You are responsible for the lawfulness of the data you enter into Veesie. For personal data you provide as a customer and that we process on your behalf, we may act as a processor within the meaning of the GDPR; a data processing agreement is available on request via hello@veesie.com.

14. Liability

• To the extent permitted by law, our total liability is limited to the amount you paid for the service in the twelve months preceding the event causing the damage.
• We are not liable for indirect damage, consequential damage, lost profits or loss of data or revenue.
• Business customers must bring a claim against us, on penalty of forfeiture, within twelve months after they became aware or could reasonably have become aware of the event causing the damage. For consumers, the statutory limitation periods apply.
• Nothing in these terms limits or excludes our liability to the extent that is not permitted by law, including for intent or gross negligence, for personal injury or death due to our fault, or for the mandatory rights of consumers.

15. Complaints and disputes

Do you have a complaint? First contact us via hello@veesie.com; we try to resolve every complaint within a reasonable time. We aim to settle disputes by mutual agreement before either party goes to court.

The European ODR platform has been discontinued since 20 July 2025. For consumer disputes you can turn to the recognized dispute-resolution bodies published by the European Commission (consumer-redress.ec.europa.eu) or to the Belgian Consumer Mediation Service.

16. Changes to these terms

We may amend these terms. For material changes we notify active users by email or in the service, and update the date at the top. If you continue to use the service after the change takes effect, you accept the new terms.

17. Governing law and competent court

These terms are governed by Belgian law. We prefer to resolve disputes by mutual agreement. If that fails, the competent courts are those of the judicial district of Antwerp, Mechelen division, without prejudice to the right of consumers to turn to the court of their place of residence and to invoke the mandatory provisions of the law of their country of residence.

18. Contact

Questions about these terms? Email us via hello@veesie.com.

Version 1.1, effective from 31 May 2026. Back to veesie.com